Communication

    The Right Alert, to the Right Person, at the Right Time

    Automated push notifications and optional SMS keep parents, employees, and drivers informed — without manual phone calls or message chains.

    Route Changes Happen. Manual Communication Doesn't Scale.

    A vehicle breaks down at 7 AM. Someone needs to call 35 families to tell them the bus is late. By the time the last call is made, the replacement vehicle has already arrived — but 10 parents drove their kids to school because they didn't get the update in time.

    • Route changes require manual calls or messages to dozens of families
    • Parents don't know when the bus is 5 minutes away — they stand outside guessing
    • Drivers don't get notified when their route assignment changes
    • Bulk SMS costs add up when used for every daily notification

    Automated Alerts. Zero Manual Effort.

    RouteBot sends push notifications automatically based on configurable triggers — vehicle approaching pickup point, passenger boarding, schedule change, route cancellation. Push notifications are free and unlimited. SMS is available as an optional channel for critical alerts.

    Proximity-Based Arrival Alerts

    Parents and employees receive a push notification when their vehicle is approaching the pickup point — so they can be ready at the door instead of waiting outside.

    Boarding Confirmations

    When a passenger boards (via driver check-in or QR scan), a notification is sent confirming they're safely on the vehicle.

    Schedule Change Broadcasts

    When a route time changes, a vehicle is substituted, or a route is cancelled — all affected passengers are notified automatically.

    Optional Bulk SMS

    For organizations that need SMS as a fallback channel, RouteBot supports bulk SMS with per-message tracking and delivery reports.

    Frequently Asked Questions

    Yes. Push notifications are included in every plan with no per-message cost. SMS is an optional add-on with usage-based pricing.
    Yes. Notification triggers are configurable per organization — you decide which events trigger alerts and which channels (push, SMS) are used.
    All passengers on that route receive an immediate push notification explaining the cancellation. If SMS is enabled, a text message is sent as well.

    Explore Notification Settings in the Demo

    Open the demo and go to Settings. You'll see the notification configuration options where you can set up triggers, choose channels (push vs. SMS), and preview how alerts appear to parents and drivers.

    No signup required · Instant access · Sample data included